Four Points by Sheraton Jacksonville Baymeadows

It was nice. Room was nice. Fairly modern.

The property was amazing! This is always my choice when I come to Jax. However, booking didn’t inform the property I’d paid on the app so upon arrival I was charged - again! Denzel told me to call booking immediately because on their end it was showing as not paid. Denzel was truly helpful. Dealing with booking is the horrible part of the whole stay, they’ve not refunded my money and are requiring much more than they stated on the initial call of the overcharge, it’s almost as if they don’t want to refund my money and keep it. This is not the first booking has done this with me, at this hotel. I ended up extending my stay and booking through the hotel itself which actually worked out cheaper. Think before you use booking, check the actual hotel, you may work out better and not have to fight to get your money back when they charge you twice!

Professional and friendly staff, clean room, easy location to find

Property was very well kept and up to date. Staff is incredibly helpful and welcoming, and really take pride in making sure that you have a great stay. Will definitely book again for future visits to Jacksonville.

The location, the amenities, the staff